Resort Requirements:
The minimum rental age requirements for the responsible party is twenty-five (25) years of age. The responsible party must be present at the time of check-in and be present in the unit throughout the duration of the stay. Guest must provide proper proof of age by way of a valid Driver's License or valid Passport and a valid credit card in their name. The name must match the name on the reservations.There is a 3 night minimum stay. Rates are listed per night. Please add a onetime departure cleaning charge of $105.00+ tax, (1 bedroom), $125.00+ tax (2 bedroom) or $155.00+tax (3 bedroom) and a daily Resort Fee of $15.00 to a maximum of $150.00 per reservation..
There is a Credit Card Processing Fee of 3% on the room + tax charges.
Changes: No changes may be made within 90 days of arrival. Adding additional days are subject to availability. Changing units is considered a cancellation and all cancellation policies apply. If reservations are cancelled the day of arrival or a no-show, all monies will be forfeited. No changes may be made within 90 days of arrival. All extensions are subject to availability.
A one bedroom suite can accommodate a maximum of 4 persons.
A two bedroom suite can accommodate a maximum of 6 persons.
A three bedroom suite can accommodate a maximum of 8 persons.
When completing the occupancy section of the reservation, please note that a child is anyone from 1 day old to 18 years of age, and an adult is anyone over the age of 18.
Damages:
Guest is liable for any damages to the premises and to the furnishings, equipment and household items therein, which occur during renter's occupancy, excluding normal wear and tear. Any damages will be charged to the credit card on file. Damages include smoking in the unit and leaving the unit in a disarray manner. The Rules and Regulations are for the safety and consideration of all Palm Bay Club owners and guests; there are no exceptions and eviction policy will be enforced.
Deposit & Cancellation Policy:
A 25% down payment is due at time of booking. A second down payment in the amount equal to 50% is due 90 days prior to arrival date. Remaining balance will be due 30 days prior to the scheduled arrival date. Please Note: Payments will be automatically taken on the date it is due with the credit card given at the time of booking. Changes: No changes may be made within 90 days of arrival. Adding additional days are subject to availability. Changing units is considered a cancellation and all cancellation policies apply.
A $200.00 cancellation fee will apply to all reservations cancelled. If reservations are cancelled 31 days or more to the scheduled arrival, the funds will be refunded fully minus the $200 cancellation fee. If reservations are cancelled within 30 days of arrival date the funds of 50% will be refunded minus the $200 cancellation fee. If reservations are cancelled the day of arrival or a no-show, all monies will be forfeited. Adding additional days are subject to availability. Changes: No changes may be made within 90 days of arrival. Adding additional days are subject to availability.
In the event of a hurricane; Only under mandatory evacuations, deposits are fully refundable. We highly recommend Trip Insurance.
Check-In Information:
Check-in time is 4:00 pm. Check-out time is 10:00 am. The Palm Bay Office is open daily Monday through Sunday (7 days a week) from 9:00 am to 5:00 pm; closed for lunch Monday through Friday from 12:30 pm to1:00 pm, with the exception for the shortened hours for major holidays.
The minimum rental age requirements for the responsible party is twenty-five (25) years of age. The responsible party must be present at the time of check-in and be present in the unit throughout the duration of the stay. Guest must provide proper proof of age by way of a valid Driver's License or valid Passport and a valid credit card in their name. The name must match the name on the reservations. Check-in time is subject to change during peak seasons.
After hours check-in procedures:
In the event you will be checking in after office hours, we now have a lock box located to the right of the front office door. The code to access the lock box will be emailed to you prior to your arrival date. Security is available after hours for emergencies.
The Resort Provides:
Kitchen linens, bed linens, bath towels, beach towels, trash liners, hairdryers, and a starter pack for 1 pot of coffee & condiments for the coffee only, along with a 3 ounce bottle of dish detergent, and 1 load worth of dishwasher detergent.
We also provide complimentary facial tissue, and toilet paper.
Items to Bring:
Coffee, Coffee Filters, Paper Towels, Dishwasher Detergent, Dish Detergent, Soap, Shampoo, Conditioner, Salt and Pepp
Maid Service:
The Palm Bay Club does not provide maid service during your stay, however if the guest would like to purchase maid service during the visit here are the prices for those services.
Light Clean Only- 1Bedroom $40.00 2Bedroom $50.00 3Bedroom $70.00
Change of sheets
Change of towels
Empty trash
Full Maid Service- 1Bedroom $75.00 2Bedroom $85.00 3Bedroom $95.00
Change of sheets
Change of towels
Empty trash
Sweep/mop floors
Dusting
Bathrooms
Laundry
Laundry rooms are located throughout the property for guest use. The washers and dryers are operated by a QR code with an app from your cell phone. The QR codes are located in each laundry room on a poster throughout the property. Detergent and dryer sheets are available for a fee. These items can be purchased at the vending machines found in the hallway behind the fitness center.
Location of Washer & Dryers
Tower (building 5966): On every floor in the utility room
Clubs (buildings 5962, 5964, 5968 and 5970): First floor behind the elevators
Bayside (buildings 5961 and 5963): In building 5961 the laundry area is located on floors 1 and 3 behind the elevator. In building 5963 the laundry area is located on every floor behind the elevator.
General Policies:
Pets are not permitted on property. Exceptions are made for Service Assistance Pets. All documentation for Service Animals must be provided to the Front Office prior to the guest scheduled arrival date.
Each unit is allowed parking for ONE vehicle only. Parking passes are issued at the time of check-in. If you do not have a car as a primary vehicle you will be allowed to rent a golf cart as a primary vehicle only, no visitors are allowed golf carts. Parking Passes must be displayed in the vehicle or golf cart at all times. All visitor parking may be available and guests must register with Front Desk. Visitor Passes are NOT available during Spring Break Weeks and Holiday Weeks. Towing is strictly enforced. Boats, Jet Skis, Motor Homes, Trailers, Motorcycles, Scooters and Commercial Vehicles are not allowed to be parked in the Palm Bay Club parking lots. Heavy remodeling season starts on May 1st- November 15th, except in the case of an emergency. Remodeling can be done Monday through Friday from 9 AM- 5 PM, excluding holidays. This is the time of the year that the owners are able to make upgrades so we can continue to offer premium accommodations.
Boat Docks Available For Daily Rental of $25 Per Day. Our docks can only accommodate boats that are 21 feet in length or smaller. Please contact the office directly for an application. Must provide proof of registration & liability insurance 2 weeks prior to check-in.
Boats, Jet Skis, Motor Homes, Trailers, Motorcycles, Golf Carts, Electric Bicycles, or Commercial Vehicles are NOT allowed to be parked in the Palm Bay Club parking lots.
Heavy remodeling season starts on May 1st- November 15th, except in the case of an emergency. Remodeling can be done Monday through Friday from 9 AM- 5 PM, excluding holidays. This is the time of the year that the owners are able to make upgrades so we can continue to offer premium accommodations. This also includes unforeseen construction/remodeling from neighboring properties.
Wrist Bands:
Year round, we require guests over the age of 2 to wear wristbands at all times while enjoying the property. This is to ensure the facilities are reserved for the exclusive use of our paying guests.
We will always issue one wristband per registered guest. We have a limited number of wristbands available for visitors or paying guests.
Parking:
Due to a full house and limited number of parking spaces, we do not allow visitor parking during Spring Break and major holidays with high occupancy. There is a strict “ONE CAR PER UNIT”. There will be NO visitor parking passes issued.
Bike Racks
Bike Racks are available throughout the property for guest use at no additional charge. Bike Racks are located at the Tower, Clubs, and Bayside areas. Guest would need to supply their own lock to security the bike to the rack. Please note: Bikes are not permitted to be locked up to anything other than the rack. DO NOT lock bikes to trees, stairwells, or any property gates.
Rates and check-in times are subject to change at any time.